Raj Ratna

Terms & Conditions

Effective Date: 27/05/2025
Welcome to Raj Ratna Hair Oil. By accessing or using our website and placing an order, you agree to the following terms and conditions.

1. General

This website is operated by Raj Ratna Hair Oil. Throughout the site, the terms “we,” “us,” and “our” refer to the brand. By using our services or purchasing from us, you agree to be bound by these Terms.

These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content. Please read them carefully before using our site.

2. Products & Orders

  • All product images and descriptions are for representational purposes only. Results may vary based on individual hair/scalp conditions.
  • Prices are listed in INR and include applicable taxes unless stated otherwise.
  • We reserve the right to modify product pricing or discontinue any item without prior notice.
  • Orders are accepted subject to availability and confirmation of payment.

3. Payment Terms

  • We accept payments through Razorpay, which supports UPI, net banking, credit/debit cards, and wallets.
  • All payments must be completed online before your order is processed.
  • We do not offer Cash on Delivery (COD).

4. Shipping & Delivery

  • We offer free delivery across India.
  • Orders are usually dispatched within 1–2 business days and delivered within 4–7 days.
  • Delivery times may vary based on your location and unforeseen delays.

5. Cancellations & Refunds

  • Order Cancellation is allowed only before dispatch. To cancel, please contact our support team immediately.
  • We offer a 7-Day Money Back Guarantee for unopened or defective products.
  • Refunds (if applicable) will be processed via the original payment method within 7–10 working days.
  • To request a refund or exchange, contact us at [Insert Contact Email] within 7 days of receiving the product.

6. Use of the Website

  • You agree not to use the site for any illegal or unauthorized purpose.
  • You must not transmit any malware, spam, or code of destructive nature.
  • We reserve the right to refuse service to anyone at any time for any reason.

7. Intellectual Property

All content on this website, including images, logos, graphics, and text, is the property of Raj Ratna Hair Oil and is protected by applicable copyright and trademark laws. You may not copy, reproduce, or distribute any content without our written permission.

8. Third-Party Services

We may use third-party tools and services (such as Razorpay for payments and WhatsApp for support). These platforms have their own terms and privacy policies, which we recommend reviewing.

9. Limitation of Liability

Raj Ratna Hair Oil is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Always conduct a patch test before full application.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the site after changes implies your acceptance of the updated terms.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:
📧 [Insert Your Official Email]
📲 [Insert Your WhatsApp or Phone Number]